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Product Security Incident Response Team

Trust is built on quality, reliability, and security. These values shape both our day-to-day operations and the development of our products. Since potential security vulnerabilities cannot be completely avoided despite high standards, we rely on continuous testing, transparent processes, and responsible vulnerability management. Our Product Security Incident Response Team (PSIRT) plays a key role in this process: It assesses reported security vulnerabilities, coordinates appropriate measures, and ensures prompt, transparent communication.

PSIRT Report

Please use this form exclusively to report product-related cybersecurity incidents or PSIRT-relevant vulnerabilities in our products to the SensoPart Product Security and Incident Response Team (PSIRT). General support requests, complaints unrelated to security, or general product defects should not be submitted through this channel.

A. Contact Information

First name*

Last name*

Organisation / Company*

Your role*

Email*

Phone

Preferred method of contact*

Phone

Encrypted communication

B. Product Reference

Affected product*

Article no. / Device name*

Software / Firmware version*

Affected component*

Seriel no.

Hardware version / Device type

System environment / Interfaces

C. Report Information

Report type*

Report title*

Report description*

Expected behavior*

Actual behavior*

D. Reconciliation and Documentation

Reproduction steps*

Concern in the field

Indication of active exploitation*

DOCUMENTS*
Logs, screenshots, PCAPs, configurations, project files, CVE references, etc.

Available documents

E. Impact and Classification

Security impact*

Potential impact on customers*

CVE / External reference*

Request to be listed on the advisory*

CVE ID/ External reference ID*

Suspected cause / Affected component

F. COnsent and Submission

Consent PSIRT process*

I confirm that this is a report submitted to the SensoPart PSIRT process regarding a PSIRT-relevant vulnerability or a product-related cybersecurity incident. *

Consent data processing*

I consent to the confidential handling of this information as part of a coordinated disclosure process. *

Consent data protection

I have read the Privacy Policy. *

After submitting the form, you will receive a confirmation at the email address you provided.

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Product Security