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Elena Hogrebe

Get to know Elena Hogrebe, our Customer Service Manager at SensoPart US

The people behind SensoPart

Ever wondered what makes SensoPart a great place to work? Maybe our colleagues have the answers you've been seeking!
We believe that a company's true strength lies in the people who drive its success, and we're dedicated to introducing you to the individuals behind SensoPart. We've asked our team three key questions about their daily work, motivations, and the unique work atmosphere at SensoPart.

Let's get to know Elena better as he answers these three questions:

How does your normal working day at SensoPart look like?
Each workday provides me new opportunities to be even better at my job then I was the day before. I believe that providing exceptional customer service is not just about meeting customer needs but exceeding their expectations. I strive to make every encounter that a customer has with us, an extremely pleasant one. There is no uniform way to perform this position because every situation is different, but I know that I am a part of a great team that is dedicated to taking exceptional care of our customers. Here at SensoPart, I am just a small piece of a very big puzzle, but I like to think that my professional experience and people-person skills can help assist in the fast-growing success of this company.

Complete the sentence: I became Customer Service Manager because…
... I am proud to represent a company that exhibits loyalty, dedication, and appreciation for every customer we work with. I thrive to ensure that both new and existing customers are all handled with the same patience and enthusiasm to keep a strong professional relationship for years to come. Sometimes my position involves getting customers out of stressful and sticky situations, but it is extremely rewarding to know that with the help of my amazing team and the knowledge and skills I have gained here, there is nothing we can’t do. I have hit many professional milestones since working with SensoPart, and I am excited to continue my path of personal and professional growth. 
What makes SensoPart special for you? Why do you enjoy working at SensoPart?
SensoPart is special to me because I have gained such a strong passion for the quality of our products and the people that are behind them. SensoPart is bursting at the seams with innovation, knowledge, and creativity. Each person brings something different to the table that allows the goals of the company to come to life. In the 2 years I have been here at SensoPart, the growth and success I have experienced has been incredible and I can only imagine what the coming years have in store for us. I thoroughly enjoy working here simply for the fact that I have learned so much in what seems like such a short time. SensoPart has been the foundation for many professional relationships that I will forever be grateful for.

Meet Elena Hogrebe, our Customer Service Manager at SensoPart US, where each working day presents opportunities for exceeding customer expectations and providing exceptional service.