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"How can we assist you?"

Technical Support

Application support

The devil is so often in the detail! Finding the optimum sensor configuration, the best optics and lighting or the right distance to the process is often a science of its own. This is why it is essential that you can rely on SensoPart's know-how and experience.
Our application specialists will happily assist and advise you (or your integration service provider). And should this not be possible over the phone, we will come to you.


All SensoPart products are subject to strict quality controls and extensive testing before they leave the factory.
However, things may not always go to plan during integration. Our qualified service team is on standby in such cases to help you find a solution - product errors are of course covered by our warranty. At SensoPart, there is no such thing as impossible!

You can contact us from Monday to Friday. We will endeavour to deal with your request promptly.

United States

Phone: +1 866 282 7610

United Kingdom

Phone: +44 166 4561 539


Phone: +49 7665 94769 750


Phone: +86 21 6901 7660

South Korea

Phone: +82317230135


Phone: +33 472 1202 22


Phone: +43 1 3210014 75


Phone: +49 7665 94769 750

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Remote support

Start support via TeamViewer remote maintenance.

Return of material

If you wish to return items, please use our form. This will help us to process your return quickly and efficiently.